The HCWA Customer Service office, located at 1695 Hwy. 20 West, is open from 8:00 a.m. until 4:30 p.m. each business day. HCWA offers several options for payment of bills. Click here for payment methods.
The HCWA drive-thru window will be closing temporarily beginning on March 11, 2016 for approximately four to six months. This is due to the reconstruction being made in Customer Service. Our night drop box located by the drive-thru will remain available during this process
During the construction activity, all business operations located at 1695 Highway 20 West, McDonough, Georgia 30253 will remain open and accessible. Customers may continue to mail in payments, pay online, pay by phone or come in to our Customer Service office to make payments.
Before the reconstruction is complete, we will be implementing a permanent outdoor payment Kiosk. The Kiosk will be placed in lane 2 of our drive-thru and customers will have the availability to pay with cash, check or credit card 24 hours a day, seven days a week.
We apologize for any inconvenience this may cause. Your patience is appreciated in this process for us to make Customer Service a better and efficient experience for all of our customers.
If you need to turn your water off at the meter, click here for a "How to" video.
HCWA is pleased to announce The Charitable Assistance Program. Click here for more information and a contribution form.
2016 Fishing Schedule:
The fishing season for 2016 is March 2, 2016 through November 30, 2016 at Upper Towaliga and Tussahaw, on Wednesdays, Fridays, Saturdays and Sundays. However, we will be closed for fishing on Sunday, March 27, 2016 (Easter) and on Sunday, May 8, 2016 (Mother's Day). We will also be open for fishing on the following holidays: Memorial Day, Fourth of July, and Labor Day.
For hunting opportunities for the 2016-2017 hunting season, click here.
HCWA wins inaugural STREAM Award
The Metropolitan North Georgia Water Planning District handed out their inaugural STREAM (Sustainable, Thoughtful, Regional, Engaged, Applicable, Measurable) Awards for public education this year, in an attempt to recognize the achievements of water utilities, authorities and local governments within the region. The STREAM Award...